Policies

Find out more about the official policies that affect all individuals involved with the 2023 AACC Annual Scientific Meeting & Clinical Lab Expo:

• General registration policies
• Ticketed sessions
• Special registration types
• Payment policy
• Confirmations and receipts
• Upgrade policy
• Cancellation/refund/transfer policy
• Conduct and liability policy
• COVID-19 Health & Safety Plan

General Registration Policies

Each person attending must register.

• Only one person may register per order.
• If you register online, the person attending must be the person who registered.
• Once you have registered, your fees will not be adjusted downward based on any sponsorship, discount, or any other reason.
• Registration does not include travel and accommodation.
• AACC permits individuals aged 16 and 17 with a valid government issued photo ID to register for and attend the 2023 AACC Annual Scientific Meeting & Clinical Lab Expo, if accompanied by a registered adult. However, children under 16 are not permitted on the exhibit floor or in the educational sessions at any time.

If you complete a registration on behalf of another individual, you are warranting that you have made the attendee aware of AACC’s meeting policies and that they have accepted these terms.

Ticketed Sessions

In order to attend ticketed sessions, which include Roundtables and AACC University sessions, an Anaheim All Access or Daily in-person registration is required.

With the exception of these ticketed sessions, the meeting's inclusive pricing structure allows Anaheim All Access registrants to access all other scientific sessions for a single flat fee. Daily in-person registrants also get access to all non-ticketed scientific sessions taking place on the day they are registered for a single flat fee.

Ticketed sessions and events are limited to a certain number of participants and are sold on a first come, first served basis. No wait list will be maintained for sold-out ticketed sessions

Roundtables are limited to 9 people per session with no exceptions. Registrants may not purchase more than one ticket to a single AACC University course or Roundtable session.

Special Registration Types

Poster Presenters

In order to present your poster in Anaheim, you must have either an Anaheim All Access in-person registration or a Daily in-person registration for the day of your poster presentation. You may not present a poster if you only have an Expo Only or Exhibitor badge.

New in 2023: The presenting author must register by May 4, 2023 to have their abstract included in the printed program.

AACC University

To attend AACC University courses on Sunday, you are only required to pay the session fee. Sunday Daily in-person registration is free.

Non-member Students/Trainees

Students and trainees who are not current AACC Trainee Members are not eligible for discounted registration fees, which are a benefit of AACC membership. You may join AACC when you register. To qualify for discounted trainee registration, you must provide proof of current, full-time student/trainee status. Trainee membership dues are $42 per calendar year and will be added to your registration fee.

Express Members

Express Members are not eligible for the AACC member registration discount.

Payment Policy

AACC requires full payment of all fees to register. We do not accept purchase orders.

Online registration must be paid by credit card. We accept Visa, MasterCard, and American Express.

To pay by wire transfer or check, print a registration form and follow the instructions on the form:

• Anaheim All Access In-Person Registration Form
• Expo Only Registration Form
• Digital Pass Select Form
  

Confirmations and Receipts

You will receive a confirmation email within two weeks of receipt of your registration form with complete payment. To make sure this confirmation reaches you, please ensure that your valid, unique email is entered correctly during registration. Also, be sure to check your junk email box in case any of our emails are caught by spam filters.

Registrants may view their confirmation or print a receipt online.

Upgrade Policy

Digital Pass Select and Expo Only (exhibit hall access) registrations may be upgraded to an Anaheim All Access (full conference) registration, which includes access to the in-person educational sessions of the AACC Annual Scientific Meeting.

You may upgrade by:

• Returning to the Registration Resource Center (either via this page or the link in your confirmation email) and selecting “Upgrade.”
• Faxing or mailing in a printed In-Person conference registration form according to the instructions on the form.

Cancellation/Refund/Transfer Policy

Expo Only In-Person Registration

There will be no cancellations, refunds, or transfers of Expo Only in-person registration.

Anaheim All Access In-Person Registration

All Anaheim All Access cancellations and transfers must be received in writing at [email protected]. Written cancellation requests received through July 6, 2023, will be assessed a $50 processing fee.

If an Anaheim All Access registrant is unable to attend, the registration may be transferred to another person or converted to the Digital Pass Select option through July 6, 2023. A $50 processing fee will be assessed to convert to Digital Pass Select.

To cancel, transfer, or convert your All Access registration, please contact AACC’s Customer Service Center at [email protected] or 1.508.743.8506. No refunds, transfers, or conversions to Digital Pass Select will be granted after July 6, 2023.

Digital Pass Select Registration

All Digital Pass Select cancellations and transfers must be received in writing at [email protected]. Written cancellations received by July 6, 2023 will be permitted and will be assessed a $50 cancellation fee.

No refunds or transfers will be granted for this registration type after July 6, 2023.

Questions? Contact us at [email protected].

Conduct and Liability

Conduct Policy and Personal Accountability Commitment

AACC is committed to providing a welcoming and productive environment to all participants at AACC-related events. This Conduct Policy applies to all AACC activities, including all official AACC-sponsored events and online presence, including social media.

All attendees, media, speakers, organizers, staff, and exhibitors associated with any AACC-sponsored event agree to adhere to the following principles:

• Respect common-sense rules for public behavior, personal space and interaction, courtesy, and respect for private property.
• Be considerate and respectful of differing perspectives during the meeting.
• Respect the rules and policies of AACC, the meeting venue, hotels, and city.

Furthermore, by attending the 2023 AACC Annual Scientific Meeting & Clinical Lab Expo in Anaheim, California, USA, attendees, media, speakers, organizers, staff, and exhibitors agree to abide by and engage in conduct that is beneficial to health and that adheres to AACC’s COVID-19 safety guidelines while at the event.

AACC prohibits discrimination, harassment—sexual or otherwise—and bullying against any person for any reason. Accordingly, some behaviors are specifically prohibited:

• Intimidation, stalking, harassment, unwelcome sexual attention, inappropriate photography, or discrimination.
• Abusive, harassing, or threatening behavior.
• Yelling at, threatening, or personally insulting participants or presenters (verbally or physically).

Participants asked to stop engaging in unacceptable behavior are expected to comply immediately.

All participants are expected to alert staff of any dangerous situations, violations of this Policy, or of anyone in distress.

Consequences

• AACC may remove any individual from attendance or other participation in any AACC-sponsored activity or event without warning or refund.
• AACC meeting attendance badges are the property of AACC and must be returned to AACC upon request.
• AACC may also prohibit the individual from attending or participating in future AACC events and, among other actions, may take action related to the individual’s AACC membership and/or volunteer service.
• AACC may involve law enforcement as appropriate based on the specific circumstances.

Reporting

Violations of the Conduct Policy should be reported to onsite event staff (whether AACC or venue security). Some ways to make a report include contacting:

• AACC or security staff in the convention center.
• AACC Headquarters Office in the convention center.
• AACC via email at [email protected].

Event staff will help participants contact venue security or local law enforcement, or otherwise assist, as needed.

Liability

Each attendee agrees that:

• Except as required by law, neither AACC nor its affiliates shall be liable for any direct, indirect, special, incidental, or consequential costs, damages, or losses arising directly or indirectly from the event/activity or other aspect related thereto.
• AACC may update its programming, speakers, and other pertinent details at any time.
• AACC reserves the right to change, amend, add, or remove any Policies, Terms, or Conditions in its sole discretion and without prior notice. If one or more of the conditions outlined in these Terms and Conditions should become invalid, the remaining conditions will continue to be valid and apply. These Policies, Terms, and Conditions apply to all event participants (attendees, speakers, sponsors, exhibitors).

COVID-19 Health and Safety Plan

AACC remains fully committed to holding a rewarding 2023 AACC Annual Scientific Meeting & Clinical Lab Expo at the Anaheim Convention Center in Anaheim, California, USA. AACC’s priority is always the health and well-being of our community. Our Health & Safety Plan is a living document that will continue to evolve, as we work closely with the Anaheim Convention Center, vendors, and hotels to create a COVID-19 safety plan for 2023 AACC Annual Scientific Meeting & Clinical Lab Expo attendees.

Read AACC’s COVID-19 Health and Safety plan here.